STEPS – A Program to Benefit Alcohol Establishments and the Community

Owners, managers and servers at area businesses that sell alcoholic beverages can learn how to detect a fake ID, determine when to refuse service to an intoxicated patron, and avoid serious lawsuits by attending a safety training program at Heartland Community College (HCC). The Safety Training to Encourage Profitable Services (STEPS) program will provide information about seller/server alcohol intervention and prevention techniques, age-verification techniques and fake identification detection procedures, as well as information about liquor laws and liquor inspections. Participants who pass the training will receive a personalized BASSET card from the ILCC —a requirement for liquor-license establishments in many Illinois communities including Bloomington.

Open-enrollment STEPS training is offered on an ongoing basis through HCC’s Community Education department. Current course offering are scheduled for the evening of November 3 and the mornings of January 31 and May 16 at a cost of $39 per person. Individuals interested in attending can register by phoning HCC Community Education at (309) 268-8160 or visit

Business owners and managers interested in scheduling a customized on-site STEPS training for their employees can call HCC Customized Training at (309) 268-8440 or visit